If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. This is based on 16 anonymously submitted reviews on Glassdoor. BBB Business Profiles are subject to change at any time. 18 Salaries 1 Q&A Interviews Photos Working at Indigo Payments: 4 Reviews Review this company Job Title All Location United States 4 reviews Ratings by category 4.5 Work-Life Balance 4.3 Pay & Benefits 4.3 Job Security & Advancement 4.5 Management 4. Overall, 92 of employees would recommend working at Indigo Payments to a friend. I have faced same issue twice, i thought it may be bank issue. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. Sir, you are 100 right regarding indigo IVR payment. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. That's the only time I've ever had a financial institution say "is her address XYZ and her SSN xyz? I'm assuming the check mailed won't arrive on time for input even with overnight tracking.BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Indigo Platinum MasterCard has a rating of 1 star from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. Another thing to be aware of is she gave him my information to verify with a yes or no instead of having me give it to her. That appear to be intentional on behalf Indigo. Every time I try to pay my account out in full they reverse the payment, causing the account to be late. Log In Register Your Account Forgot your Username or Password View Agreements Stay on Track with 24/7 Account Access View your balance, transactions, statement and make or schedule a payment 24 hours a day, 365 days a year. Thankfully the paper trail is clear via both websites but I've never worked so hard to give a company money and been blamed for electronic malfunctions. Payment issues can also be a problem for some Indigo credit cardholders. She says we're lying and have made no payments. She told him it's my fault for giving the wrong account information that somehow linked and held the payment transaction all week before Indigo reversed it. There are no complaints against the company in the past. I had my husband sit in on the call as witness. Indigo was accredited with the Better Business Bureau (BBB) since 2007 and currently has an A+ rating. It's almost due and after several calls, the CSR who is very difficult to understand as an ESL, explained it's because they have no banking information. Called and emailed copy of voided check provided by my CU and they can't use the information. Made another payment successfully linking my credit union. Unless you qualify for a lower annual fee, it’s probably not worth what it costs to own. If we have made a mistake, we will apologise and offer redress or remedial action wherever. I called to make the payment and they refused to accept because the card wasn't activated. Credit Building Ratings Policy In a Nutshell: The Indigo Mastercard is a pretty basic credit building card, offering a standard APR and credit limit with no rewards program. Investigate and resolve any complaint as quickly as possible. They immediately reported $75 balance to credit bureau.
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